SUCCESS STORIES
These case studies showcase how we’ve tackled unique challenges—delivering customized solutions for top brands across industries, ensuring every project runs smoothly, on time, and with exceptional quality.
Case Study: Delivering a Seamless Uniform Rollout for HALO’s Client
The Challenge: A Uniform Rebrand on a Massive Scale
When a national home improvement distributor rebranded, they needed a seamless, large-scale uniform rollout for their entire fleet of drivers. HALO turned to Concepts Marketing Solutions to handle the heavy lifting—managing inventory from multiple suppliers, assembling complete uniform kits, personalizing each order, and ensuring flawless distribution across the country.
Sounds straightforward? Not quite. With 38,000+ apparel pieces, 152 SKUs, and 900+ cartons arriving over several weeks, this project required serious coordination. Every driver’s kit had to be assembled with the right mix of shirts, pants, jackets, and hats, labeled with their name, and shipped accurately—without delays or mix-ups.
Our Solution: Precision, Organization & Execution
From day one, we tackled this project with a strategic, step-by-step approach:
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Inventory Management: We received and cataloged 900+ cartons from multiple suppliers, tracking every piece to ensure order accuracy.
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Complex Kitting & Assembly: With 152 SKUs (styles, sizes, and colors) and 59 different pant sizes, no two kits were exactly alike. Our team meticulously assembled 2,400+ custom uniform sets, labeling each with the driver’s name.
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Scalable Fulfillment & Distribution: Once assembled, we packed and shipped 1,374 outbound orders to the appropriate locations, ensuring on-time delivery with zero disruptions to the client’s operations.
The Result: A Flawless Rollout with Zero Downtime
Despite the complexity, we executed the project on schedule and with pinpoint accuracy.
HALO’s client received a smooth, stress-free uniform distribution, ensuring their drivers were rebranded and back on the road—without a hitch.
At Concepts Marketing Solutions, we specialize in handling the exceptions, not just the rule. Whether it’s high-volume fulfillment, intricate kitting, or customized distribution, we’ve got it covered. Want to see how we can simplify your next complex project? Let’s talk.
Case Study: Delivering a Winning Experience for Miami Dolphins Season Ticket Holders
The Challenge: Personalized Swag Kits for Thousands of Fans
When the Miami Dolphins wanted to reward their season ticket holders with exclusive pre-season swag kits, they needed a fulfillment partner that could handle complexity, scale, and precision.
This wasn’t just about packing boxes—it was about creating a tiered, highly personalized experience for Dolphins fans.
Each kit had to match the ticket holder’s level, featuring customized items across multiple SKUs and designs. With 27,000+ pieces of branded merchandise, 25 SKUs in five different versions, and 6,300+ unique kits to assemble and ship, there was zero room for error.
Our Solution: Data-Driven Precision & Seamless Fulfillment
At Concepts Marketing Solutions, we know that attention to detail makes all the difference—especially when delivering high-value, fan-focused experiences.
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Inventory & Data Management: We received and processed 27,000+ swag items, cataloging them to match the correct SKUs for each tiered fan level.
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Customized Kitting & Assembly: With five different kit variations, we built a detailed production plan to ensure each fan received the right merchandise for their tier. Our team assembled 6,300+ customized kits with precision.
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Drop Shipping & Fulfillment: Each package was labeled, packed, and shipped using a pre-matched drop ship data file, ensuring every kit arrived at the right doorstep—on time and error-free.
The Result: A Seamless Swag Experience for Dolphins Fans
The Miami Dolphins wanted to engage, reward, and excite their season ticket holders before the first kickoff, and we made sure their vision became reality.
With flawless execution, we ensured that every fan felt valued and recognized, strengthening their connection with the team.
At Concepts Marketing Solutions, we bring big ideas to life. Whether it’s high-volume promotional fulfillment, complex kitting, or VIP fan experiences, we handle it all—so you can focus on what you do best.
Need a fulfillment partner that can execute with precision and impact? Let’s make it happen.
Case Study: Keeping Snap-on Tools’ NHRA Race Day Kits on Track
The Challenge: Precision Logistics for a High-Speed Sponsorship
When Snap-on Tools partnered with the NHRA as an official sponsor, they wanted to make a lasting impression at every event. Their goal? Deliver premium swag kits to race fans—reinforcing their brand’s legacy of power and performance.
With a 32-week racing schedule, 30,000+ pieces of swag, and the need for 6,000 custom kits to arrive at the right track, at the right time, for each event, this was no small task.
The challenge was clear: flawless execution with no room for delays—because in racing, timing is everything.
Our Solution: Seamless Fulfillment & Logistics Execution
At Concepts Marketing Solutions, we thrive on fast-moving, complex projects. Here’s how we ensured Snap-on’s Race Day Kits crossed the finish line every time:
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Inventory & Kitting Precision: We received and processed 30,000+ branded swag items, assembling 6,000 custom kits to match event requirements.
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Scheduled Freight & Delivery Coordination: With a 32-week racing schedule, we handled logistics planning, freight scheduling, and shipment prep, ensuring the right quantities arrived on time for each event.
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Scalability & Efficiency: Whether it was the season opener or the championship race, we delivered consistent, high-quality kits week after week, keeping Snap-on’s brand front and center.
The Result: A Winning Experience for Snap-on & NHRA Fans
With zero delays and a flawless distribution strategy, Snap-on Tools delivered a premium fan experience at every NHRA event. Their sponsorship presence was not just seen—but felt—by thousands of racing enthusiasts across the country.
At Concepts Marketing Solutions, we know that brand activations need speed, precision, and execution.
Whether it’s event-based fulfillment, high-volume kitting, or complex logistics, we make sure everything runs smoothly—so your brand can shine.
Need a fulfillment partner who moves as fast as your brand? Let’s make it happen.
Case Study: Seamless New Hire Kit Fulfillment for Grifols
The Challenge: Delivering a World-Class Welcome—Every Time
When Grifols, a leading global healthcare company, wanted to create a consistent and engaging onboarding experience for new employees, they needed a fulfillment partner who could handle the logistics at scale—without missing a beat.
This wasn’t a one-time project. It was an ongoing, high-volume program requiring daily fulfillment of new hire kits sent directly to employees’ homes.
Each kit included a backpack, water bottle, journal, pen, and a personalized welcome letter—all carefully assembled, packaged, and shipped.With 60,000+ kits shipped over five years, 200+ locations supported across the U.S., and the need for just-in-time assembly to keep storage costs down, this project required precision, efficiency, and scalability.
Our Solution: Smart Logistics & Flawless Execution
At Concepts Marketing Solutions, we understand that first impressions matter—and getting this right was critical for Grifols. Here’s how we made it happen:
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Just-in-Time Kitting & Storage Management: Instead of warehousing fully assembled kits, we optimized storage by kitting on demand, ensuring flexibility and cost efficiency.
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Daily Processing & Drop Shipping: With new employees joining constantly, we managed daily shipments, ensuring on-time delivery to each new hire’s home.
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Cost-Center Freight Billing & Nationwide Distribution: We handled complex freight billing allocations while efficiently shipping to 200+ centers across the U.S.
The Result: A Smooth, Scalable New Hire Experience
For five years and counting, we’ve kept Grifols’ new hire kit program running without interruption.
Every new employee receives their welcome package on time and exactly as expected, reinforcing the company’s commitment to a positive onboarding experience.
At Concepts Marketing Solutions, we thrive on making complex fulfillment simple. Whether it’s high-volume corporate gifting, personalized kitting, or multi-location distribution, we deliver solutions that work—flawlessly and at scale.
Looking for a fulfillment partner who can handle the details so you don’t have to? Let’s talk.
Case Study: Global Clinical Trial Supply Fulfillment for Biogen
The Challenge: A Complex, High-Stakes Global Rollout
When Biogen, a leading multinational pharmaceutical company, launched a Phase 3 clinical trial across 28 countries and 244 trial sites, they needed a reliable partner to manage the logistics of critical ancillary supplies.
This wasn’t just about shipping boxes—it was about ensuring patient safety and regulatory compliance on a global scale.
Each trial participant needed a cooler bag with a re-freezable ice sheet to safely transport the refrigerated drug home, along with a biohazard sharps container for proper needle disposal. With strict medical regulations, customs requirements, and ongoing supply replenishments, the complexity of this project was immense
.Our Solution: Precision Logistics & Global Coordination
At Concepts Marketing Solutions, we thrive on tackling complex fulfillment challenges. For this project, we executed a multi-layered supply chain strategy to ensure every clinical site was properly stocked—on time and fully compliant.
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Global Inventory Management: We received, stored, and tracked 60,000 sharps containers, 20,000 cooler bags, and 20,000 ice sheets, ensuring accurate fulfillment across all locations.
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International Compliance & Customs Documentation: Shipping medical supplies to 28 different countries meant navigating unique import regulations for each. Our team handled customs documentation for every shipment, ensuring smooth clearance and preventing costly delays.
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Site-by-Site Rollout & Replenishment: As each trial site became active, we managed initial supply shipments, making sure all necessary materials were in place before patient enrollment. We also coordinated weekly replenishment shipments to keep each location stocked and running without disruption.
The Result: A Seamless, Scalable Supply Chain
For three years, we kept Biogen’s clinical trial supply chain running smoothly, ensuring every site had what they needed—exactly when they needed it.
Despite the logistical hurdles of multiple SKUs, international regulations, and ongoing replenishments, we delivered precision, efficiency, and peace of mind.
At Concepts Marketing Solutions, we don’t just ship products—we create solutions. Whether it’s a global pharmaceutical trial, high-volume fulfillment, or complex logistics, we’re built to handle the tough stuff.Need a fulfillment partner that can deliver—no matter the challenge? Let’s talk.
